Establishing a New Residential Service

Director of Public Works

• Rooster Smith

Electric Superintendent

• Tommy Bell

Gas Superintendent

• Rooster Smith

Water & Sewer Meter Superintendent

• Johnny Wilson

Utilities

• Audrey Zientek

Street Superintendent

• Michael Davis

For New Service - Must complete the following information before 4:30 p.m. in order to have services on the same day:

• Must read over Policy and Procedures
• Application (must be completed)
• Valid form of I.D. (will make copy)
• Valid Lease Agreement/proof of ownership (will make copy)
• $350.00 Initial Deposit (Residential Only)
• We accept Cashier's Checks, Money Orders, Cash, Visa/Master (debit/credit).

*A 5% fee is added when using your Visa/Master, Credit or Debit.

Disconnecting Services

• Must complete Disconnect form
• Valid form of I.D.
• Disconnected accounts are always finalized on Friday's unless a holiday falls on Friday...only then will finals be completed prior to Friday.
• Refunds - may be picked up after finals are completed on Fridays after 1:00 p.m.
• If you disconnect on Friday, you will be finalized the following Friday.

Transfer

• Account must be paid in full before transferring
• Must bring in new lease agreement for the transferring "new" address
• Must complete transfer form

Name Change

• Both parties must come in together and present identification
• Original customer understands deposit is now owned by new customer
• New customer must fill out application and read over policy and procedures
• Must have a valid lease agreement

*Remember we are one month behind in billing. We bill from the 15th to the 15th each month. Example: if you disconnect services on the 1st, you are already in to the 2nd week of a new bill. When you final out, this (two weeks) bill will be taken out of your deposit.

• For Commercial Services Click Here •